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Today’s Edition
Hey there! Welcome to today's edition, packed with all the hottest news from the world of AI.
📖 Let's kick things off with some big news from McKinsey & Company. Over half of their 30,000-strong workforce is now using AI like ChatGPT. Isn't that amazing?
🖥️ For all you creators out there, we've got two awesome tools to check out. Reword is this nifty AI editor that helps you pen articles that really resonate. And then there's Tagbox, which uses AI magic to help you keep your creative assets in order.
👩🏼💻 Ever wondered how to avoid those pesky cognitive biases when making decisions? Stick around, we've got a prompt coming up that'll help you with just that.
📺 And, as always, we've got some great media for you. Ever seen a Dark Opulence desk or office setup? Trust me, they're stunning. Plus, we're exploring how AI is set to turn the customer service industry on its head.
So grab a cup of coffee, sit back, and let's dive into the fascinating world of AI together. Enjoy!
Jenko
McKinsey's AI Adventure
McKinsey and Company, the global consulting firm with more than 30,000 employees in 67 countries, is embracing new generative AI tools in a major way: Nearly 50% of the firm’s workforce is using ChatGPT and similar technology.
Their staff have been playing around with these AI tools every day, experimenting in their tech sandbox. There are some rules of course. For instance, they're not allowed to upload any confidential information on these services, which makes sense, right? We wouldn't want any secrets slipping out.
And it's not just about having fun with new toys. They've got a strategy in place to safely integrate this AI into their work. They're considering everything from where the AI tools and data will be stored, to the user interface and experience, and even how to support employees as their work evolves due to AI.
In fact, AI is already changing how people work at McKinsey. Junior analysts, for instance, are shifting their focus from gathering research and preparing pitch decks to more value-added tasks. It's like how we've been saying, right? AI is here to take over the mundane stuff so we can focus on what's more important.
The four Cs: how McKinsey customers are using generative AI
Coding: Some of McKinsey’s client software developers had seen productivity gains of 35-55% by using ChatGPT and similar tools.
Customer engagement: Some companies are using generative AI to offer more personalised customer interactions.
Creative content generation: Marketing firms are already using generative AI to streamline their content generation processes and to refine their audience segments, approaching a “segment of one,” i.e. marketing personalized for every individual.
Content synthesis: Firms are using generative AI to combine different data points and services in new ways.
And this isn't just a McKinsey thing. They're seeing a broader shift in the business world. CEOs are no longer just asking what AI is, but are now asking how to use it, what the risks are, and how it'll impact their employees. It's not about whether AI is over-hyped anymore. It's about how to make the best use of it.
The productivity gains from all this could be huge. McKinsey estimates that correcting current productivity lag could add a whopping $10 trillion to the US GDP. I mean, that's a lot of dough! But it's not just about technology. Changes in hiring practices and regulations, and the shift towards a more skills-based approach are also playing a part.
So, isn't it fascinating how fast things are moving? I can't wait to see what's next. I hope this gives you a good idea of how McKinsey is embracing AI in the workplace. I am still trying to discover more specifics about how companies of all sizes are using AI. Over the coming weeks, I will do my best to provide examples that some of you may be able to implement within your own roles and businesses.
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A day in the life of AI
Every day, we will showcase a workflow or task designed to help you save time in your job or personal life. Becoming skilled at promoting can be a superpower, so the goal of this section is to help you improve in this area for both personal and professional growth.
Personal or Professional: Personal
Workflow/Task: Reduce Cognitive Biases In Decision
Task time before AI: A few hours
Task Time with AI: <1 minute
We are often subject to cognitive biases that can negatively impact our decision-making. To reduce these biases, try using the ChatGPT prompt provided below:
Identify cognitive biases that may be impacting the decision-making process concerning [decision/problem] and propose strategies to reduce or mitigate their influence.
Decision = [Insert Here]
Please let us know if there are any workflows, tasks, or roles that you would like us to feature.
Most Valuable Media (MVM)
Most Valuable Image (MVI)
These images were created with Midjourney via the following prompt as part of a Dark Opulence series: modern office desk with glass top, black swivel chair and glass shelving, in the style of stripes and shapes, minimalist sculptor, dark gray and light beige, luxurious textures, chromatic sculptural slabs, luxurious interiors --ar 16:9
Courtesy of Everett World
Most Valuable Tweet (MVT)
What did you do with generative AI?
— AK (@_akhaliq)
6:00 PM • Jun 7, 2023