The Non-Consensus Revolution

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In the age of AI, the implications and impact on society are currently being extensively discussed, with many consensus opinions highlighting its potential to revolutionise industries, increase productivity, and provide personalised experiences, which we have highlighted in our newsletter over the last few weeks.

This morning, I was contemplating some lesser-explored, non-consensus ways in which AI may bring about social change. Below, I have outlined a few relatively unconventional approaches to how AI can influence our world and its societal structures:

• AI disrupts middle management by flattening organisational hierarchies. It can efficiently manage scores of individual contributors, conduct performance reviews, identify skills gaps, and provide coaching and training. However, it will also make offsites more awkward.

• The internet has made the world awash in data, while AI makes the world awash in answers. Asking the right questions and storytelling have become the most valuable skills. We are already seeing this with the rise of Prompt Engineering.

• Labor markets are experiencing a shift. Wages for low-skilled service roles and skilled trades are increasing, while the value of a college education is being increasingly questioned. Soft skills, such as leadership, networking, and empathy, are becoming more valuable. Additionally, the gig economy may be threatened by the rise of AI robots.

• Trusted brands will be more important than ever before. Businesses that prioritise relationships will become more valuable. SAAS business models that rely on dashboards and databases (such as HR tools, Carta, and Salesforce) will become increasingly niche and commoditised, leading to fewer software unicorns and more $10-50 million businesses with small teams of 10-15 staff. Meanwhile, marketplace models will become more valuable and the number of organisations will increase. The optimal organisational size will decrease and outsourcing will increase.

• The usage of anonymity increases substantially. AI will enable near-perfect recall, leading to a rise in public and commercial surveillance. On average, individuals trade privacy for convenience. Paradoxically, the value of non-anonymous communication increases.

• As AI proliferate, selecting AI that matches ones values or biases will be a thing. Liberalism AI vs. Socialism AI. NZ Herald AI vs. Sydney Morning Herald AI narrative. Sky Sports AI vs. ESPN AI.

AI has the potential to bring about social change in non-consensus ways. It can alter our perception of reality, reshape social dynamics, and amplify existing inequalities. This is a fascinating topic to think about, and it will no doubt be interesting to observe some of these societal impacts as they unfold. I would love to hear your thoughts on this.

Jenko

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